Website Care without

the Headaches

It can be frustrating to discover something has gone wrong with your website, and even more frustrating to try and fix it.

To help prevent any technical issues, it’s important to monitor your website and keep it properly updated. Just like the software you use on your computer and smartphone needs updating, so does your website.

Don’t wait until something goes wrong. Sign up with one of our website care plans and start protecting your website today.

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Website Care Benefits

A website care plan is essential to the maintenance of your WordPress website. Alpha Webworks ensures updates for WordPress, plug-ins, and themes are regularly performed so you can focus on running a successful nonprofit or business without worrying about any tech issues.

Routine Updates

Perform WordPress updates to benefit from new features, improved performance, and bug fixes while staying up to date with web industry standards.

Backups

Regular backups of your website are vital. In the event that something goes wrong, we can easily reinstate your website.

Uptime Monitoring

If your website is down or having problems we can fix it before the problem becomes serious.

Performance Check

Verify that your website loads fast and is performing at its best, so you don’t lose visitors.

Security Scans

Make sure your site is clean and free of malware and malicious code. If any files become infected we can address the issue immediately.

Website Reporting

We keep you well-informed about how your site is functioning and if any issues need to be resolved.

Secure

The basics for keeping your website safe and running smoothly.
  • Off-site Backups (Weekly)
  • Uptime Monitoring
  • Performance Checks
  • Daily Security Scans For Malware
  • Website Reporting (Monthly)
  • WordPress, Plug-ins & Theme Updates
  • Content Update Services: 30 min.
  • Web Consulting: 1-hour
  • Priority Support
  • Malware Removal
  • Add’l time as needed billed at $85/hr

Support

Support for whenever you need content edits, advice on a marketing idea or have a technical issue.
  • Off-site Backups (Daily)
  • Uptime Monitoring
  • Performance Checks
  • Daily Security Scans For Malware
  • Website Reporting (Monthly)
  • WordPress, Plug-ins & Theme Updates
  • Content Update Services: 1-hour
  • Web Consulting: 1-hour
  • Priority Support
  • Malware Removal
  • Add’l time as needed billed at $85/hr
Popular

Support Pro

Same great features as our support plan, but more. Get extra time for content edits.
  • Off-site Backups (Daily)
  • Uptime Monitoring
  • Performance Checks
  • Daily Security Scans For Malware
  • Website Reporting (Monthly)
  • WordPress, Plug-ins & Theme Updates
  • Content Update Services: 2-hours
  • Web Consulting: 1-hour
  • Priority Support
  • Malware Removal
  • Add’l time as needed billed at $85/hr

One Time Support

If you have the willingness and know-how to manage and care for your own website, but need assistance from time to time, we are happy to help. Support is offered at a rate of $115/hour with a minimum of one hour, with payment due at the time of the request. Contact us to discuss your needs.

Website Care FAQs

Updates may include any text or image updates/changes that can be made via the WordPress Dashboard. This typically covers things like updating an event or portfolio page, adding a testimonial or editing your menu items.

For more advanced updates or custom functionality, please contact us to discuss the details.

No. Our Website Care Plans are set up like retainers, every month time slots are set aside so we are prepared to make the requested updates in a timely manner.

It depends on what needs to be updated and how much time is involved. Typically, we can get your website updates completed within 3 business days.
Yes, provided you don’t mind taking time away from your business each month to ensure your website is up-to-date, backed up and secure and you are comfortable troubleshooting any issues that may arise.
The main purpose of our Website Care Plans is to protect and prevent your website from becoming compromised. If something goes wrong, your website can be easily restored from a backup. We do our best to fend off malware on your website and will assist in the restoration and cleanup if this does happen. Please note: If you are on our Secure or Support Plan, you may incur a malware recovery fee.
We offer support Monday-Friday, 8am to 6pm. If a web emergency occurs, like your site has gone down and you need help outside of our regular support hours, it’s best to contact your web hosting company, who offer 24/7 support and will usually be able to get your site back up and running in very little time.
Your credit card will be charged automatically at the start of each month or annually. Once payment is complete you will receive an invoice via e-mail.

Yes. You are free to cancel any time. Our monthly plans are offered on a recurring subscription, so if you wish to cancel, we just ask you give us 30 days notice so we can carry out our last thorough update and remove our administrator credentials.

Annual plans and any past services cannot be refunded.

Ready to get started or have questions?

Let’s chat. We’re happy to help.